Information We Collect

Personal Information You Provide

When you sign up for asyralento, we collect information you give us directly. This includes your name, email address, phone number, and payment details. If you connect your bank accounts to our platform, we also receive transaction data that helps us automate your budget tracking.

Information We Collect Automatically

Our system collects certain data automatically when you use asyralento. This includes your IP address, browser type, device information, and how you interact with our platform. We use cookies and similar technologies to remember your preferences and improve your experience.

How We Use Your Information

We use the information we collect for specific purposes that directly relate to providing you with budget automation services:

• Processing your transactions and maintaining your budget categories
• Sending you notifications about your spending patterns and budget limits
• Improving our algorithms to better categorize your expenses
• Responding to your questions and providing customer support
• Detecting and preventing fraud or unauthorized access
• Complying with legal obligations under Australian financial regulations

Sharing Your Information

There are limited circumstances where we share your information with others. We're transparent about when and why this happens.

Service Providers

We work with trusted third-party companies that help us run asyralento. This includes cloud hosting providers, payment processors, and analytics services. These companies only access the information they need to perform their specific tasks and are contractually obligated to protect your data.

Banking Partners

When you connect your bank accounts, we use secure banking APIs authorized by Australian financial institutions. These connections are read-only and encrypted. We never store your banking passwords.

Legal Requirements

Sometimes we're required by law to disclose information. This might happen if we receive a valid court order or if we need to protect our rights or the safety of our users. We'll notify you about such requests unless we're legally prohibited from doing so.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do:

To exercise any of these rights, contact us at help@asyralento.com or call +61458508529. We'll verify your identity before processing your request to protect your information.

Data Security

We protect your information using industry-standard security measures. All data transmitted between your device and our servers is encrypted using TLS 1.3 protocol. Your financial information is stored in encrypted databases with restricted access.

Our team receives regular security training, and we conduct annual security audits. We use multi-factor authentication for our staff and monitor our systems 24/7 for suspicious activity.

International Data Transfers

Your data is primarily stored on servers located in Australia. However, some of our service providers operate globally, which means your information might be processed in other countries.

When we transfer data internationally, we ensure these transfers comply with Australian privacy laws. We use standard contractual clauses and only work with providers in countries with adequate privacy protections.

Cookies and Tracking

We use cookies to make asyralento work properly and to understand how you use our platform. Essential cookies are necessary for basic functions like keeping you logged in. Analytics cookies help us see which features are most useful.

You can control cookies through your browser settings. Keep in mind that blocking certain cookies might affect how asyralento works for you. We don't use third-party advertising cookies or track you across other websites.

Children's Privacy

asyralento is not intended for anyone under 18 years old. We don't knowingly collect information from children. If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our platform at least 30 days before the changes take effect.

The date at the top of this policy shows when it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

Australian Privacy Principles Compliance

asyralento complies with the 13 Australian Privacy Principles set out in the Privacy Act 1988. We handle personal information in an open and transparent manner, collect only what we need, and take reasonable steps to protect it from misuse and loss.

If you have concerns about how we handle your information, you can lodge a complaint with us first. If you're not satisfied with our response, you have the right to contact the Office of the Australian Information Commissioner.